I hired Courtney back in October 2021, and we purchased one of her biggest packages.
I want to start by saying that Courtney takes beautiful pictures and is very good at her job when she wants to be. I don't hate her—I just want her to take accountability and make things right somehow.
First of all, Courtney was not able to attend my birth after promising she would be in the delivery room. She told me she had spoken with the nurses and had everything worked out. However, when she arrived at the hospital, she presented a fake vaccination card and was asked to leave. I would never want a pregnant woman to be forced to take the COVID vaccine against her will, so I completely understood her position. However, you shouldn't make promises you can't keep. I was very disappointed and felt the situation was handled unprofessionally.
Courtney told me she would make up for it by providing extra postpartum care. Unfortunately, that never happened. It also took an unreasonable amount of time for me to receive my newborn photos, and every time I tried to schedule postpartum care, she canceled.
By the time I was 4–5 months postpartum, I asked for a refund because I had received so little of what we paid for. I never heard from her again.
I know Courtney remembers me and knows exactly how she failed to follow through on her promises. We purchased one of her largest packages and only received ONE photo shoot
In my experience, she was untrustworthy, unreliable, and unprofessional. I tell anyone who asks about my experience not to use her.