Privacy Policy

We may collect account and contact information (such as name, email, phone, WeChat ID), profile information (such as service type, languages, area, photos, introduction), content you submit (such as reviews and job posts), and technical/usage data (such as IP address, browser, logs, and cookies).

We use this information to provide and improve the service, generate matching/search results, maintain platform safety, prevent fraud or abuse, communicate with you, respond to support requests, and comply with legal obligations.

We do not sell your personal information. We may share information with your direction, with service providers that help us operate the platform (for example cloud/email/payment vendors), and when required for legal compliance, law enforcement requests, or platform safety.

Content and profile fields you publish may be visible to other users. Certain contact fields may be masked or hidden based on your privacy settings and product rules.

We retain data for as long as needed to provide the service and fulfill the purposes in this policy, or as required by law. We may delete or de-identify data when retention is no longer necessary.

You may request access, correction, or deletion of your information, and may request restrictions on certain processing. You can also manage cookies through your browser settings.

We use reasonable technical and organizational safeguards to protect data, but no internet transmission or storage system can be guaranteed to be 100% secure.

Our service is not directed to children under 13. If you believe a child has provided personal information, contact us and we will take appropriate steps.

We may update this policy from time to time. We will post updates on this page and revise the "Last updated" date.

For privacy-related questions, contact us at: support@nanny.fyi