Making Caregiving
More Transparent

"From the first day she started, Auntie Liu’s attentiveness, professionalism, and sense of responsibility made our whole family feel especially at ease, completely dispelling all of my postpartum uneasiness and anxiety. She is a gold-medal postpartum nanny who is truly worthy of a perfect-score recommendation. In newborn care, Auntie Liu is very experienced and fully professional. When facing common issues such as frequent newborn crying, startle reflexes, and gas/colic, she handled them calmly and properly. Every day she consistently fed the baby scientifically, burped the baby carefully, provided cleaning and hygiene care, gave touch and massage, and did early-education interactions. Every movement was gentle, skilled, light, steady, and professional. At night, no matter what time it was, as soon as the baby moved, Auntie would immediately get up to check, patiently soothe the baby back to sleep, and carefully observe the baby’s feeding, bowel movements, temperature, and sleep condition. Under Auntie’s careful care for more than twenty days, the baby developed very good daily routines, feeding regularly during the day and sleeping peacefully at night. The baby’s little face became round and rosy, and the growth was very pleasing. For my postpartum recovery, Auntie Liu was even more incredibly considerate. She understands scientific postpartum confinement care and carefully planned three meals and two snacks every day according to my physical recovery. The confinement meals were varied, nutritionally balanced, low in oil and salt, and took both nourishment and taste into account. Every meal was comforting and easy on the stomach, helping my complexion recover quickly after delivery and making my physical condition better and better. In daily life, Auntie was always attentive to how my body felt and to changes in my emotions. She proactively helped me manage postpartum care, often patiently comforted and encouraged me, and kept me company by chatting to ease my mood, allowing me to get through the most vulnerable confinement period with ease. Auntie Liu herself is hardworking and loves cleanliness, and she pays special attention to details in daily life. The baby’s clothes, bedding, bottles, and supplies were all washed promptly, dried separately by category, and strictly disinfected. The room was cleaned and organized every day, and the whole home was clean, tidy, fresh, and comfortable. Auntie is kind and sincere, gentle and easygoing in personality, practical and careful in her work, and hardworking without complaint. She never quibbled or slacked off; she always noticed what needed to be done and worked cleanly and efficiently. During the time we spent together, Auntie Liu not only took good care of me and the baby, but also taught us a great deal of practical parenting experience without holding anything back, helping us first-time parents grow quickly. I am sincerely very grateful for Auntie Liu’s dedicated efforts! Gentle, professional, reliable, and loving, she is without a doubt an excellent postpartum nanny, and I strongly recommend her to every expectant mother!"

"I had originally been full of expectation when hiring Auntie Hu to take care of me and my newborn baby, so that we could get through the postpartum confinement period smoothly. But the service experience over this month was very poor. Overall, her professionalism, sense of responsibility, and service attitude were all not up to standard, and I do not recommend that other moms choose her. In terms of baby care, Auntie Hu was extremely careless and perfunctory, with no professionalism at all. Her daily care was very lax; she often played on her phone or zoned out by herself and did not proactively pay attention to the baby’s condition. When the baby cried, fussed, or was uncomfortable from gas, she would always just soothe the baby a few times in a perfunctory way and then leave it alone. She did not do massage or gas-relief care, nor did she observe the baby’s feeding or bowel movements in a timely manner. When the baby’s schedule was disrupted and the baby frequently cried at night, she also never proactively adjusted her caregiving methods. Throughout the whole process she basically worked passively, and family members had to repeatedly remind and urge her before she would take care of the baby, which was very exhausting for new parents. Her care for the mother was even more perfunctory. The postpartum meals were planned casually and handled perfunctorily, with monotonous dishes. Leftovers were often reheated and eaten repeatedly. She did not adjust the diet at all according to my postpartum physical recovery. Whether the taste was oily or light depended entirely on her mood. In daily life, she did not proactively help me with postpartum care or remind me to rest. She paid no attention to my physical condition or emotional changes, and throughout the whole time only cared about relaxing and resting herself. There were also serious issues with household hygiene and responsibility. Her personal hygiene habits were poor. The baby’s clothes and supplies were not thoroughly washed and disinfected. Room cleaning was sloppy, and dirty, messy corners were never handled. She was slow and lazy in doing things, did not notice work that needed to be done, and apart from basic feeding, almost never proactively shared any household chores. She often slacked off and rested. When communicating, her attitude was perfunctory, and she was very resistant to reasonable reminders from family members, with a negative and impatient attitude. As a postpartum nanny, Auntie Hu lacks basic professional ethics and responsibility. Throughout the entire process, the family had to worry about and follow up on everything. Not only did she fail to reduce our burden of caring for the baby and recovering during confinement, she instead added a lot of trouble and anxiety. The confinement period is a critical time for the mother and baby to rest and recover. This terrible service experience left the whole family physically and mentally exhausted. I sincerely do not recommend that anyone choose her."

"As a first-time mom, I was very anxious before giving birth and knew nothing about taking care of a baby or postpartum recovery. It was Auntie Yu’s arrival that allowed me to get through the entire postpartum confinement period with ease and peace of mind. I sincerely and strongly recommend her! Auntie Yu was especially professional, meticulous, and patient in caring for the baby. Every day she fed the baby on schedule, burped the baby, bathed and massaged the baby, and cared for the umbilical cord; every movement was gentle and skillful. When the baby had gas or fussed before sleep, Auntie Yu could always soothe the baby right away, patiently help the baby fall asleep, and relieve gas. She really understood the baby’s needs. Under Auntie Yu’s attentive care, the baby’s routine became increasingly regular, feeding was stable, sleep quality was very good, and the baby looked rosy and grew very well. In caring for me, Auntie Yu was even more thoughtful and attentive. She would reasonably plan my daily postpartum meals according to the progress of my physical recovery. The dishes were rich and varied, light and nourishing, low in oil and salt, and tasted especially good, which made my appetite better and helped my body recover quickly. In daily life, she thoughtfully helped with my postpartum care, guided me on rest and simple recovery movements, constantly paid attention to my physical condition and emotional changes, and gently and patiently comforted me, greatly easing my postpartum fatigue and anxiety. In daily household matters, Auntie Yu was clean and hardworking, and did things carefully and conscientiously. She cleaned, aired out, and disinfected the rooms, mother-and-baby supplies, and the baby’s clothes on schedule, keeping the home tidy and orderly and handling the details especially well. Auntie Yu is sincere and down-to-earth, gentle and steady in personality, speaks little but does a lot, does not slack off or act perfunctorily, and has an extremely strong sense of responsibility. She was very comfortable to get along with and made our whole family feel very reassured. During the short postpartum confinement period, Auntie Yu used her professional skills, abundant love, and patience to carefully protect me and the baby, helped our first-time family solve many problems, and reduced the burden on our family. I am truly very grateful for Auntie Yu’s hard work! She is an outstanding maternity nanny who is especially trustworthy and fully deserving of recommendation!"