Making Caregiving
More Transparent

"I am a mother who traveled to the U.S. to give birth. After returning home, I had been busy for several months with moving and company matters, and only today found time to write Auntie Qian a positive review. My baby went through three maternity nannies before her; the shortest stay was only two days. It was not that they were bad people, but they had that kind of half-hearted attitude—when the baby cried, they would pick the baby up, pat them casually a couple of times, and put them back down. When the baby developed heat rash, they said, “It’s fine, all babies get this.” They did not even clean the baby’s bottom after bowel movements, leaving the baby’s little bottom red. During those days, I held my baby, covered in red rash, crying until their voice was hoarse, and my heart broke. I was so overwhelmed that I wanted to buy a ticket and go home immediately. (But the baby’s documents had not been completed yet.) It was not until Auntie Qian arrived that my tightly wound nerves finally relaxed! Auntie Qian came in, put down her suitcase, and without even taking a sip of water, immediately went to the bathroom to shower, changed into clean pajamas, and went to see the baby. She gently turned the baby over, unwrapped the swaddle, and as soon as she touched the baby’s back, she frowned: the baby was wearing too much, and the swaddle had made the heat rash break out. Only then did I realize that the previous maternity nannies had been afraid the baby would “catch a cold,” so even with the heating on indoors, they had wrapped the baby in two layers of swaddles. Auntie Qian adjusted the room temperature and reduced the baby’s clothing right away, then began her care routine… By the next day there were fewer red spots; by the third day they began fading; and by the fifth day, the baby’s skin finally felt smooth. Watching the patches of heat rash disappear, my eyes really welled up, and my heart felt warm. The baby’s bottom had previously been so red that some of the skin was broken, and I was terribly worried. But with Auntie Qian’s attentive care, the diaper rash was healed in less than two days. I am truly grateful to Auntie Qian! But what moved me most about Auntie Qian was not these skills—it was that she truly treated the baby like a little treasure. She sang children’s songs to the baby every day. While changing diapers, she would tell the baby, “You pooped. Let’s wash your little bottom and put on a new diaper so you’ll feel comfortable,” and then recite three-character nursery rhymes. She also talked to the baby while burping them. During everyday interactions, she sang many English nursery rhymes to the baby too. Even I thought the English songs sounded lovely. When my husband flew over from China and saw this, he was stunned and said, “This is not a maternity nanny—she is like the baby’s real grandmother.” She was very good at communicating with the baby. When changing clothes, she would say, “Let’s lift up your little hand now.” During baths, she would say, “The water temperature is just right, don’t be afraid.” She was not talking to herself—she was truly communicating with the baby. Later I learned that this is early language development; a baby’s sense of security and language awareness are built up little by little this way. Auntie Qian never took credit and never said, “See how capable I am,” but every change I saw in my baby stayed in my heart. On the day she left, I walked her to the door. The baby was quiet and calm in her arms, and I burst into tears. She placed the baby in my arms, patted me, and said, “You’ve done very well. All mothers go through this.” If you are also looking for a maternity nanny, I sincerely recommend Auntie Qian! Her attentiveness, patience, and sense of responsibility truly moved me. She not only helped my baby develop a nice round head, but also raised my baby into a little angel who loves to babble and smile (by “loves to talk,” I mean baby babbling). [Sun]"

"These 28 days of postpartum confinement were the period in my life when my body was at its most vulnerable and my emotions fluctuated the most. But because we met Auntie Qian, this time became incredibly warm and reassuring. Today marks our baby’s one-month milestone. As I write this positive review, my heart is full of reluctance to part and gratitude. Auntie Qian is absolutely a five-star postpartum nanny whom we strongly recommend! When we first interviewed Auntie Qian, we were drawn to her gentle, sincere demeanor. But what truly won us over was her exceptionally professional practical expertise and her heartfelt care. First, let me talk about the baby-care skills that gave me the greatest peace of mind. Our baby had a low birth weight and would often fall asleep while feeding at first. My nipples were cracked, and I was so anxious that I cried. Auntie Qian was extremely gentle. She patiently taught me the proper latching position, recorded the baby’s bowel movements, urination, and weight every day, used warm towels to help relieve breast engorgement, and made a variety of lactation-supporting meals for me. With her attentive care, our baby gained nearly three pounds by the one-month mark, developed chubby cheeks, and recovered from jaundice especially well. At night, she practically “lived” beside the crib. She was skilled at burping, diaper changes, and caring for gas discomfort, and she soothed the baby so well that I could sleep through the night. She not only cared for the baby, but also paid close attention to early stimulation—giving the baby massages and passive exercises every day and speaking softly to the baby. Her patience was truly moving. I also have to praise her “heavenly cooking”! During these 28 days, I not only had an ample milk supply, but also recovered my figure fairly well, all thanks to Auntie Qian’s six meals a day. She deeply understands postpartum nutritional balance. The lettuce, shrimp, and egg stir-fry in the photos was light, sweet, and fresh; the shredded pork with green peppers and carrots was nutritionally balanced; the stir-fried water spinach was vibrant and tasty; and the braised pork was glossy, tender, and flavorful (she deliberately used less sugar and salt, so it satisfied cravings without being greasy). The stir-fried lotus root slices were crisp and tender, the mushroom-and-pork stir-fry was savory and perfect with rice, and the tofu and mushroom soup was rich and milky, helping with milk production while warming the stomach. Every meal included three dishes and a soup, beautifully presented and nutritionally balanced. As a foodie, I felt no burden at all during postpartum confinement. Even my husband could not resist joining in and kept saying, “Auntie Qian’s cooking is incredible!” Even more valuable was her thoughtfulness and understanding. Auntie Qian kept the house impeccably organized and was meticulous about the baby’s clothes and sterilizing bottles. When I occasionally felt down after giving birth, she would counsel me like an elder, tell jokes to cheer me up, and never held my occasional bad temper against me. She also taught us, as first-time parents, a great deal of childcare knowledge, so that I no longer felt overwhelmed caring for the baby after my confinement period ended. With her professionalism, diligence, and love, Auntie Qian protected our family through one of the most special times in our lives. She is not only an outstanding postpartum nanny, but also the steady anchor of our family. A thousand words can be summed up in one sentence: thank you. I strongly recommend Auntie Qian to every expectant mother—meeting her is meeting good fortune!"

"Ms Ke has been a very attentive confinement nanny for us. She has kept our newborn so quiet at night, allowing me to rest, heal, and focus on pumping. Anytime I wake up to pump, I check the baby camera, and Ms Ke is usually up too with baby, comforting and feeding her; and then during the day, Ms Ke only naps 1-2 hours to catch up on sleep, I'm not sure how she does it! She is knowledgable on baby care, and knew what trusted brands to recommend us, like baby creams, vitamin drops, best bottle sterilizers, breast pump gear etc. She was also great in helping me increase my milk supply, as this is my second baby and always struggled with my supply during my first time. But now with the second baby I'm super close to feeding 100% breastmilk. Ms Ke was also great at multi-tasking caring for baby while also cooking large feasts for us to eat. She can cook many diverse Canton-style dishes, and we really enjoyed her baked goods, which she has made extra to keep in our freezer, so we have something to eat after she is gone. We are very grateful for all her effort and help!! She made our first month so much smoother than we could imagine."