Making Caregiving
More Transparent

"We hired Auntie Kong in May 2024, and we truly had her to thank for this whole month. After she left, our whole family really missed her very much. From the very first day she arrived, both my baby and I were taken care of so thoughtfully. During this month, I was able to sleep well every day and eat well too—it really was a “scientific postpartum recovery.” Auntie not only made all kinds of nutritious meals for me, but also paid close attention to my physical recovery and emotional changes. She carefully reminded me to keep warm, and when I felt down, she patiently comforted me. She was as warm as family. Her care for the baby was beyond praise as well. My little one is prone to gas, and to keep him from feeling uncomfortable, Auntie would rather put in more effort and spend more time, insisting on feeding him in smaller sessions. After every feeding, she carefully burped him and did gas-relief exercises. Whenever the baby made any movement at night, Auntie was always the first to get up and check on him. Sometimes I even felt embarrassed, but Auntie would always say, “You get some proper rest, I’ve got it.” Beyond being professional, what moved me most was how genuine she was. She truly loves children, and she truly cares about mothers. Because of her, I felt very at ease throughout my entire postpartum month, and my physical recovery was especially good. I sincerely thank Auntie for all her hard work during this time. Wishing her all the best, and I highly recommend her!"

"During this period, we are truly very grateful for the care you gave to our whole family 🙏 When it came to caring for our baby, you were very experienced and helped us get smoothly through the jaundice period and the fussy second month. Your daily care was also very meticulous, and we could feel how much heart you put into it. You also helped the baby gradually establish a regular schedule and feeding routine, which was especially important for first-time parents like us. As your service period was coming to an end, you patiently guided us through all parts of the daily baby-care routine, including bathing, basic care, and some simple early education, such as helping the baby do exercises and promoting gross motor development. All of this made us feel much more confident handling things on our own. In addition, our baby has now developed an adorable round head shape while sleeping, and details like this also show your professionalism and care. At the same time, during my postpartum confinement period, you also took very thoughtful care of me. The meals were nutritionally balanced, and you were very attentive to details like wound care and boiling herbal water for washing my hair. You also gave me a lot of help and guidance with breastfeeding, which made my overall recovery go relatively smoothly. Overall, during this time, your companionship and help allowed us to go from being nervous and at a loss in the beginning to gradually becoming more confident, and you helped us get through a very important stage smoothly. The childcare experience you accumulated both in China and abroad also gave us a lot of practical help and reference. Although we did have some different ideas on a few parenting methods, you were always willing to communicate and respected the opinions of both mom and dad, working with us to find a more suitable approach. We truly appreciated that! Lastly, thank you for everything you did during this time, and we wish you all the best going forward! [Hug][Hug][Hug]"

"Auntie Qian has a cheerful and optimistic personality and is easy to get along with. She is truly very experienced in caring for babies. At first, our family dressed the baby too warmly and the baby developed a rash. Auntie immediately recognized it as heat rash, promptly helped us adjust the clothing, and chose suitable care products. The baby’s skin recovered very quickly. When the baby would cry and fuss, she could always calm the baby down quickly—full marks for professionalism! Besides taking care of the baby, she was also very attentive to me as a new mom. In addition to preparing a wide variety of postpartum meals, she paid close attention to my physical recovery, often reminding me not to overexert myself and boiling herbal water for me to soak my feet. I previously had a blocked milk duct situation, and thanks to her timely help expressing the milk, the pain was relieved and it did not get worse. You can tell that she genuinely cares about both the baby and the mother. She is a trustworthy and excellent maternity matron."