Making Caregiving
More Transparent

"We were very lucky to meet Auntie Ma. She is a professional, conscientious, responsible, and very caring maternity matron. The whole experience felt very reassuring. Not only did she take excellent care of the baby, but she also helped the mother recover very well physically and emotionally during the postpartum period. Most valuable of all, Auntie Ma didn’t just help care for the baby—she taught us how to care for the baby too, so that after she finished her service, we were able to take over smoothly. We are truly very grateful! Auntie Ma was especially careful, patient, and genuinely kind to the baby. She helped the baby gradually establish a regular routine, especially with nighttime sleep and feeding times, which she adjusted very well. The baby developed good habits, and nighttime sleep became more and more stable. Auntie Ma was also extremely diligent with the baby’s care. For example, every time she washed the baby’s bottom, she insisted on rinsing with running water, cleaning very thoroughly, and took excellent care of the diaper area so there was no diaper rash. When washing the baby’s hair, she covered the ears to prevent water from getting in. As first-time parents, we felt very reassured. Auntie Ma took great care of the mother as well, and her cooking was delicious! Her regular meals had a good balance of meat and vegetables and were very nutritious, and the snacks were varied, so the mother ate very happily—there was baked milk, pumpkin cakes, banana bread, stewed bird’s nest, and so on. In addition, Auntie Ma patiently taught breastfeeding positions and methods, even better than the hospital nurses! Two months postpartum, the mother developed mastitis, and Auntie Ma helped relieve the milk blockage. Her technique was professional and very effective, and the mastitis was resolved quickly. She was truly a huge help! Most importantly, before Auntie Ma finished her service, she taught us hands-on all the key baby-care skills, such as feeding, burping, soothing to sleep, bathing, and so on. We gradually went from being flustered at the beginning to becoming more confident. After she left, we were also able to transition relatively smoothly, and both the adults and the baby avoided a lot of hardship. We sincerely recommend Auntie Ma. She is professional, reliable, responsible, and someone who truly loves babies from the heart. If we have a second child, we will definitely hire Auntie Ma again!"

"Thank you, Auntie Liu, for accompanying me and my baby for seven months. She has a lovely personality and speaks very gently. She works efficiently and never procrastinates. She even found time to make two pieces of clothing for the baby. On the days when I had no breast milk, she helped me increase and stimulate my milk supply every day. As for the baby, she was beyond reproach. Rather than an ayi, she was more like family. Before finishing her job, in the last two days she helped me scrub and wash the floors, and the house looked completely refreshed. Dad was so touched that he used his phone translator to type a thank-you message to her. It’s really hard to find such a treasure of an ayi. I wish her all the best in her future work. These past few months have been hard on her. After this job, please get some good rest! Grateful to have met her!"

"Wenyan provided services for us for a full 4 weeks. She cared for our baby with meticulous attention and great thoughtfulness. Her daily feeding, soothing to sleep, and care routines were all very professional. She was patient and careful, always paying close attention to the baby’s condition, which made us feel especially reassured and at ease during the most critical stage of postpartum recovery. In addition to taking such good care of the baby, she also cooked delicious and nutritious postpartum meals and home-style dishes for the whole family every day. She was considerate, warm, and dependable. Throughout the entire time, she was conscientious and responsible, and handled everything steadily and carefully. She not only looked after the baby attentively, but also thoughtfully cared about the mother’s physical recovery and emotions, giving us so much warm companionship and help. We were able to get through the hectic postpartum confinement period smoothly thanks to her attentive care and quiet dedication. She was professional and reliable."