Making Caregiving
More Transparent

"I’m very happy that during my postpartum confinement period I met the gentle and reliable Auntie Wang. Spending a full month together made my family and me feel very warm and extremely at ease. Auntie Wang is not only an excellent cook whose dishes are full of color, aroma, and flavor, but she is also meticulous, conscientious, and responsible—an outstanding postpartum nanny with perfect professionalism and an especially warm heart. What amazed me most was Auntie Wang’s cooking. Postpartum meals were never monotonous or boring in her hands; every day, three meals and three snacks were varied, balanced, and never repetitive. She would flexibly adjust the dishes according to my physical recovery: in the early postpartum stage, she focused on light foods to help discharge lochia; later, she promptly added nourishing foods to help restore qi and blood, while balancing nutrition and palatability. The dishes had a reasonable mix of meat and vegetables and were appropriately soft and tender. The soups were lightly sweet and not greasy, and the staples, side dishes, and desserts were all refined. They not only solved my problem of poor appetite after giving birth, but also precisely supplemented my nutrition. Throughout the whole confinement month, I ate comfortably and nutritiously, recovered especially quickly, and did not experience internal heat or indigestion at all. In daily life, Auntie Wang was exceptionally thoughtful and considered everything for both me and the baby. When caring for the baby, she was professional and patient, and was skilled and standardized in feeding, burping, infant massage, bathing, and soothing the baby to sleep. Every day she measured the baby’s temperature on time, cared for the umbilical cord, cleaned the baby’s skin, carefully observed the baby’s milk intake, bowel movements, and sleep, and promptly recorded changes. If anything seemed slightly abnormal, she would gently soothe the baby and patiently make adjustments. When the baby cried at night, Auntie Wang always got up immediately to take care of the baby, moving quietly so as not to disturb my rest, allowing me to sleep through the night peacefully and recover well. When it came to my daily care, Auntie Wang was even more attentive in every way. Every day she took the initiative to help me clean my body, change clothes and bedding, and remind me to rest on time and follow scientific dietary restrictions. She worked cleanly and efficiently, kept the room tidy and orderly, arranged items neatly, and managed household chores in an organized way. In her free time, she would also gently comfort me emotionally, relieve postpartum anxiety, patiently share parenting knowledge, and teach me many practical baby-care skills. In just one short month together, Auntie Wang gave our whole family a full sense of security through her professional ability, gentle attitude, and extreme attentiveness. She is sincere, dependable, hardworking, never perfunctory, and never lazy—a wonderful postpartum nanny who is 100% trustworthy. I sincerely recommend Auntie Wang to sisters who are looking for a postpartum nanny. She is reliable and warm, and she definitely will not disappoint you!"

"What I found most unacceptable was her professionalism and sense of boundaries. On the first day at our home, she went through our cabinets and took things without permission, and never asked. Later, because she did not know how to use our washing machine, she broke it, and then secretly used the baby’s bath basin to wash her own socks and pants, and also used the adults’ laundry detergent. At that time, the baby had rashes all over and also had a hemangioma, so the baby’s skin was extremely sensitive. This really crossed my bottom line. Second was her attitude and communication. When we asked about baby care, she directly said, “Don’t interfere with me.” When my husband asked her a question, she said, “I don’t want to talk to you; you clash with me.” At the time, because of severe D-MER, I was discussing with my husband whether to continue breastfeeding, but she kept saying, “You have milk and won’t feed it to the baby—do you have a conscience?” and “Pumping doesn’t count as direct breastfeeding,” constantly putting pressure on a postpartum mother. She was completely different from how she was during the interview. Finally, there was the contract issue. We originally signed for 30 days, but on the first day she said she could only work 28 days because of a physical exam. We agreed and revised the settlement to 28 days according to the contract. But as the end date approached, she clearly stated, “I don’t recognize the contract; I only recognize industry practice,” demanded payment according to the amount she said, and also said that I had changed the contract on my own. Even after I showed the chat records and the contract signed by both parties, she still insisted on her own version. Considering that the baby still needed her care, we ultimately had no choice but to compromise and pay early, and now we deeply regret it. Throughout the entire process, multiple communications brought no improvement, so I am posting this as a reminder to everyone: please be very cautious when looking for a postpartum nanny."

"My wife and I had an amazing experience with Christina supporting us through the weeks leading up to our son’s birth and during the postpartum period. She was calm, knowledgeable, and helped us feel prepared going into the birth experience while also being a great source of support when we brought our baby home. She was very attentive to my wife's preferences and took the time to understand what was important to us. Communication was easy and consistent, although as with any new family dynamic, it took a little time to find the perfect rhythm and routine together. We would absolutely recommend Christine to other families looking for someone experienced, caring, and dependable."