Making Caregiving
More Transparent

"I have to give Sister Hou a five-star review! Sister Hou took care of my baby and me for a month. From the beginning, when the baby had jaundice, weight loss, and newborn acne, to later issues with gas and colic, Sister Hou’s meticulous care and many years of experience helped us get through one challenge after another. Every night, she was there taking such attentive care of the baby and me—making me late-night snacks, helping me with every feeding, helping my milk come in, and giving me massages—making sure I got enough rest. With Sister Hou’s care, the baby gained weight and my body recovered quickly as well. In everyday life, Sister Hou is also very hardworking, kind, and down-to-earth, and every conversation with her was very pleasant. My family and I really hated to see Sister Hou go! I hope we will have the chance to meet again!"

"Choosing Feng Ayi (auntie) was the best possible decision we’ve done for my recovery and my baby’s growth. From the moment I first contacted Ayi via weixin, she spoke calmly and deliberately. You could tell she was full of patience and kindness. It was easy to communicate with her, and even though my husband didn’t speak Chinese, she was able to chat with him and even teach him some! Ayi was also amazing with my parents and in-laws who would drop into our house for random periods of this time. Ayi’s experience with newborn care was extraordinary. She is able to rest when the baby sleeps. She is like a baby translator, being able to tell what the baby needs and even tell you early signs of their little personality. It was lovely to know that she can not only coach you in taking care of your baby, she was always there to take over when you need a break. She takes care of him overnight from the very first night, and I was even able to get a couple full night sleep before starting the lactation session every few hours. By the 6th week or so, us parents were even able to get a dinner out! With her help, my recovery was very smooth. She fed us so well. Both my husband and I foodies so we were worried but accepting that our post partum days would have a much simpler menu. Not with Feng Ayi, she truly brings the best of the northern Chinese cuisine (and anything else you ask!). I felt like eating at a restaurant every day. Above all, she was crucial in helping me with lactation journey. She tirelessly provided massages, warm and cold compress, and many words of wisdom and stories that made lactation process much more enjoyable. She gave us the confidence to feed my baby and help him grow strong and fast. She really grew into a family to us at the end. We miss her endless energy and cheerful spirits. Whoever gets her next is lucky! "

"Our postpartum nanny, Auntie Liu, started working with our family in July this year. Because I had just given birth and there was so much going on at home with everything in disarray, I kept forgetting to write a review. I am now making a point of adding this belated positive review to sincerely thank Auntie Liu for her attentive care during this time. What moved us most throughout the entire postpartum confinement period was Auntie Liu’s exceptional cooking, and her postpartum meals were flawless. She truly understands the dietary needs of new mothers. Every day, the three meals and three snacks were different, with a balanced mix of meat and vegetables, nutritious and light rather than greasy, while also supporting milk production and physical recovery. From soft, delicious soups and savory meat dishes that were not heavy, to refreshing, appetizing vegetable dishes and soft, sweet pastries, every dish was carefully prepared and had a comforting home-cooked flavor. Whether I had little appetite due to postpartum weakness or wanted something light and easy to eat, Auntie Liu always understood exactly what I needed. She made me feel comfortable and at ease when eating, and laid a very good foundation for my postpartum recovery. Everyone in the family who tried her food praised her: Auntie Liu not only knows how to cook, but also knows how to make food both healthy and delicious. Even more rare is that Auntie Liu is especially good at caring for people—meticulous, patient, and thoughtful—and she took care of both my baby and me in every possible way. As a first-time mother, I received her attentive care. Every day, she checked on my physical condition, reminded me to rest on time and care for my wound, proactively helped wipe me down and manage my personal hygiene, and always spoke gently and worked carefully. She never found anything troublesome. Postpartum emotions can easily fluctuate, and Auntie Liu would patiently comfort me and chat with me to ease my anxiety, making me feel relaxed and well cared for throughout the entire process. When caring for the baby, Auntie Liu was professional and skilled in everything, including feeding, burping, changing diapers, bathing, massage, and umbilical-cord care. Her movements were gentle and detailed, and she was especially loving. Whenever the baby made even a slight sound at night, she would always get up immediately to care for the baby, allowing me to rest well without worrying. She also understands evidence-based childcare and proactively taught us the proper ways to hold the baby, soothe the baby to sleep, and provide care. She patiently answered all of our questions, helping us first-time parents avoid many detours and making us feel especially reassured. Auntie Liu is hardworking and has a great personality. She works efficiently and in an organized way, notices what needs to be done, and is proactive and considerate. Besides caring for the mother and baby, she would also tidy the room and clean up, keeping our home neat and clean. She was friendly and easygoing to be around, with no sense of unfamiliarity at all, and made us feel reassured like family. Although this positive review comes late, our gratitude has not diminished at all. We sincerely thank Auntie Liu for all of her hard work during my confinement period. She cooks well, cares for people well, and is professional and responsible. She is the most reliable and warm-hearted postpartum nanny we have encountered. With her there, the entire confinement period was peaceful and comfortable, and our whole family was extremely satisfied. We strongly recommend Auntie Liu—choosing her means choosing peace of mind and warmth!"