Making Caregiving
More Transparent

"Our baby arrived a week early, and the postpartum nanny we had booked previously had not finished with her prior client, so Auntie Mei came to our rescue on short notice. Because her next client had already booked her, she could only stay with us for ten days. As soon as Auntie Mei arrived, she started making postpartum tea and lactation soup. In just two days, my milk supply returned to normal. Auntie Mei cared for the baby professionally and lovingly. At first, the baby would wake after sleeping for just over an hour; now the baby sleeps for more than two hours, sometimes even over three hours, before waking. The baby eats well and sleeps soundly, and is calm without crying or fussing when awake. The baby has had no diaper rash or eczema, and the umbilical cord healed quickly as well. Even more delightfully, Auntie Mei is an excellent cook! Not to mention chicken, fish, beef, and the soups Cantonese people are known for—even simple vegetables and radishes are stir-fried so deliciously fresh that everyone in the family has been learning to cook from her. We truly hate to see such a professional and caring postpartum nanny leave!"

"I sincerely want to thank this postpartum caregiver for her dedicated care over more than 70 days. My baby was born prematurely at 35 weeks and weighed just over 4 pounds at birth. Because of the low birth weight, I was very anxious in the beginning and especially worried that the baby would be difficult to care for. I feel very fortunate to have met this postpartum caregiver. She was extremely attentive and patient with the baby and very experienced in caring for premature infants. She handled everyday feeding, burping, infant massage, and monitoring the baby’s condition very well, always keeping a close eye on the baby’s feeding, sleep, and bowel movements. With her careful and professional care, my baby has grown from just over 4 pounds to more than 11 pounds. The weight gain has been excellent, and the baby has become stronger and stronger. In addition to caring for the baby so attentively, she was also very understanding of my emotions as a new mother. She checked on my physical recovery, helped me share many household chores, and relieved a great deal of my stress. After more than two months together, I felt much more at ease. I sincerely thank her for all her hard work during this period. She is a very reliable and highly recommended postpartum caregiver."

"I had to write this glowing review for Auntie Liang—she is the kind of maternity nurse you can never let go of after meeting her just once. First, the food. Auntie Liang treated every meal during my postpartum recovery like a work of art. The plating was neat, the colors were fresh and appealing, and the moment she brought it to the table, I genuinely had an appetite. Her steamed egg with shrimp was so tender you could gently cut through it with a spoon; the shrimp was deveined and prepared without any fishy smell, leaving only its fresh flavor. Her okra was blanched just right, bright green without yellowing, then topped with sauce, minced garlic, and chopped chili—light and appetizing. She pan-fried skin-on fish pieces until lightly crisp, then added sauce and sprinkled scallions and red chili rings on top; it had color, aroma, and flavor all in one. She was also especially good at balancing meals: beef slices stir-fried with asparagus, broccoli with garlic slices, and rice mixed with a little corn or pumpkin—protein, vegetables, and whole grains were all considered. What impressed me most was that she did not rigidly follow recipes. Instead, she quietly adjusted things each day based on my milk supply, recovery, and appetite—less soup when I was engorged, lighter flavors when I had little appetite. That kind of attentiveness to the person she is caring for is truly rare. Then, her character. Auntie Liang did not talk much, but she always knew what needed to be done and was quick to notice work that needed attention. When the baby made even the slightest sound at night, she woke up before I did, gently picked the baby up to burp and change the diaper, and never turned on the bright lights and startled the baby. I was hardly disturbed at all through the night. She disinfected the umbilical cord on schedule every day, with movements that were gentle and steady, always careful not to hurt the baby. She noticed diaper rash as soon as it started and promptly aired the baby’s bottom and applied ointment; it cleared up in two or three days. She also had a real method for caring for babies: her burping technique, the angle for swaddling, and the amount of support she used on the baby’s neck during baths were all meticulous and appropriate. I learned a lot just by watching her. She truly cared about me as a first-time mother. During the two most painful days of blocked milk ducts, she repeatedly helped me with warm compresses, massage, and adjusting my breastfeeding position. While helping clear the blockage, she also soothed my emotions and taught me how to prevent it in the future. Before my wound had healed, she reminded me not to lift heavy objects and helped position my support pillows; she even supported me when I got up. When I was feeling low and crying, she did not press me for details or lecture me. She simply quietly tidied the room, brought me a cup of hot water, sat down, and kept me company for a chat. Her hygiene standards were beyond reproach. The baby’s clothes were hand-washed separately, bottles were sterilized after every use, and the room was ventilated daily. Maternal and infant items were kept clearly separate. She was also very disciplined with her own schedule, never cutting corners, and she kept every required record without missing a single entry. On the day Auntie Liang left, my eyes welled up. She was not the type of maternity nurse who simply “completes the task.” She truly kept both the mother and baby in her heart and handled every detail properly. If I have a second child, she will be the first person I contact. I strongly recommend her to every expectant mother—meeting Auntie Liang is good fortune."