Making Caregiving
More Transparent

"What I found most unacceptable was her professionalism and sense of boundaries. On the first day at our home, she went through our cabinets and took things without permission, and never asked. Later, because she did not know how to use our washing machine, she broke it, and then secretly used the baby’s bath basin to wash her own socks and pants, and also used the adults’ laundry detergent. At that time, the baby had rashes all over and also had a hemangioma, so the baby’s skin was extremely sensitive. This really crossed my bottom line. Second was her attitude and communication. When we asked about baby care, she directly said, “Don’t interfere with me.” When my husband asked her a question, she said, “I don’t want to talk to you; you clash with me.” At the time, because of severe D-MER, I was discussing with my husband whether to continue breastfeeding, but she kept saying, “You have milk and won’t feed it to the baby—do you have a conscience?” and “Pumping doesn’t count as direct breastfeeding,” constantly putting pressure on a postpartum mother. She was completely different from how she was during the interview. Finally, there was the contract issue. We originally signed for 30 days, but on the first day she said she could only work 28 days because of a physical exam. We agreed and revised the settlement to 28 days according to the contract. But as the end date approached, she clearly stated, “I don’t recognize the contract; I only recognize industry practice,” demanded payment according to the amount she said, and also said that I had changed the contract on my own. Even after I showed the chat records and the contract signed by both parties, she still insisted on her own version. Considering that the baby still needed her care, we ultimately had no choice but to compromise and pay early, and now we deeply regret it. Throughout the entire process, multiple communications brought no improvement, so I am posting this as a reminder to everyone: please be very cautious when looking for a postpartum nanny."

"My wife and I had an amazing experience with Christina supporting us through the weeks leading up to our son’s birth and during the postpartum period. She was calm, knowledgeable, and helped us feel prepared going into the birth experience while also being a great source of support when we brought our baby home. She was very attentive to my wife's preferences and took the time to understand what was important to us. Communication was easy and consistent, although as with any new family dynamic, it took a little time to find the perfect rhythm and routine together. We would absolutely recommend Christine to other families looking for someone experienced, caring, and dependable."

"We were very lucky to have hired Auntie Melody to help me with postpartum confinement after my second child. She stayed with our family for a month and a half, and we highly recommend her. She is very professional with children, and she is loving and patient. When our baby was born, the baby’s weight was relatively low, only 5.5 jin. Under her care, by the one-month mark the baby had gained two jin to 7.5 jin, and the baby’s whole face had become chubby. Auntie did very well with feeding, nursing care, and putting the baby to sleep. She also paid close attention to helping the baby develop a regular routine, gradually extending the time between feedings, and the baby slept longer and longer. Auntie also took very good care of me during confinement. She made three meals a day, changing up the dishes and making delicious food. She also respected our usual portion sizes and taste preferences. The zongzi, buns, and desserts she made were all very delicious. Before she left, she also made a lot of food for us and helped freeze it in the refrigerator, because she was afraid we would be too busy afterward. She also boiled confinement water every day and used mugwort to soak my feet. I recovered especially well during confinement, and my belly flattened very quickly. We also have an older child at home. Auntie has a very cheerful and loving personality. She got along very well with our older child too, and sometimes she would bathe our older child and tell her stories. Auntie came to our home in advance, and when we went to the hospital to give birth, she also stayed at home to take care of our older child. We are very grateful."