Making Caregiving
More Transparent

"面试了 5 位阿姨，最后选择了何姐。面试的时候就能明显感觉到她的专业度和表达能力都很强，说话清晰、有条理，也很容易沟通，让人心里很踏实。真正上户之后，这种感觉也被不断验证。 我先生工作很忙，基本不在家，大多数时间都是我和何姐两个人相处。她不像只是来工作的阿姨，更像一位贴心的长辈，会陪我聊天、关心我的状态，也会在我需要的时候给我情绪上的支持。产后这段时间，因为有她在，我一直都很安心，也没有出现明显的情绪波动。 刚出院那段时间，宝宝安全感比较差，晚上尤其容易闹。何姐每一次都是非常有耐心地安抚、照顾，全程都很温柔、不急不躁。宝宝一直是母乳喂养，大小便次数特别多，她每次都会仔细帮宝宝清洗屁屁，还会及时晾干、保持干爽，所以一直也没有出现红屁屁的问题。 其实找到一位什么都会做的月嫂不算难，但找到一位真心喜欢宝宝、愿意用心去照顾他的阿姨，真的不容易。何姐对宝宝的那种细心和爱，是能真切感受到的。把宝宝交给她，我心里很放心，也很感激这段时间能有她的陪伴。"

"Ding Ayi is a caring yuesao, taking care of everything related to the newborn baby well. This includes feeding, burping, changing, washing, cradle cap and eczema care, body exercises, singing and reading to the baby as well as mother’s lactation massage. She cleaned the baby on all his body parts, shower twice a week, and changed poopy diapers quickly so no diaper rash lingered. I exclusively breastfeed the baby so I had no bottles or pumps to wash. Ayi has the baby sleep in his own crib during the night and for the afternoon nap. I’m happy there were no concerns with safe sleep. Ayi took my food taste preferences and feedback into account. Communicating clearly upfront helped everyone work together! This was my second baby so I was more knowledgeable myself, recovered faster, and the whole post partum process went smoothly!"

"整体体验不理想。 在情绪管理、沟通方式和职业边界上存在明显问题，对产后家庭而言反而增加了心理压力。作为需要高度耐心与专业度的服务岗位，工作过程中多次出现沟通不顺、态度生硬的情况，未能根据产妇身体恢复阶段做出合理调整。 照护婴儿方面虽未出现重大失误，但综合服务质量与月嫂这一职业应有的专业标准仍有较大差距。 不推荐给产后需要情绪支持与稳定照护环境的家庭。 "