Making Caregiving
More Transparent

"Auntie Chen is a highly experienced and very caring postpartum nanny. She helped me through my confinement month, and I feel deeply grateful to her. After having an unsuccessful confinement experience with my first child, I came to understand the true value of a good postpartum nanny—Auntie Chen is one of those rare, exceptional ones. She truly loves babies. Every night, as soon as the baby cried, she would immediately get up to check on the baby. The baby felt very secure with her and even became quite dependent on her. She has extensive experience caring for babies: when the baby first came home, she monitored the baby’s jaundice every day; before the umbilical cord fell off, she carefully folded the diaper down to avoid the cord; and every time we went to see the pediatrician, she came along and provided the doctor with updates. Whenever the baby cried hard and we had no idea what to do, she was like an anchor that gave us peace of mind. Her care for me as a new mother was also meticulous and thoughtful. On the day she arrived, she began helping me with breast massage to clear blocked milk ducts. After they were cleared, I felt much more energized overall. My mother also said that my complexion looked much better. With my first child, because of improper diet and breast care, I had to keep going to a lactation consultant for blocked ducts. She boiled mugwort water every night for me to soak my feet in, and later in my confinement period, she also helped wipe my body with mugwort water. Every day, she also made different delicious meals for me. Thanks to her, our southern Chinese family got to eat freshly made dumplings and steamed buns. The confinement period is the most vulnerable time in a woman’s life. I hope everyone will have the good fortune to meet a wonderful postpartum nanny like Auntie Chen."

"We are very grateful to Sister Liang for helping us care for our baby during this time. She has extensive experience caring for babies and is very skilled at feeding, burping, changing diapers, bathing, and soothing the baby to sleep. She knows how to comfort a baby and handle all kinds of situations. When she was with us, we always felt reassured and at ease. After she left, it has been very difficult for us to find a maternity nanny of the same caliber. We would also often discuss with Sister Liang the various issues that commonly came up with other babies in moms’ groups. Sister Liang could always suggest solutions, and our own baby never had these problems, thanks to Sister Liang’s excellent care. In addition, Sister Liang is also a very good cook, especially when it comes to flour-based foods. Her steamed rolls, meat pies, and fried flatbreads are all especially delicious. My husband likes them very much. Wishing Sister Liang all the best in life and work! We hope to hire Sister Liang again when we have our second child!"

"We have really loved having Nancy with us. For starters, we do not speak the same language but she was willing to work with us and talk us through everything that was going on with our baby and plan out our days so that there were no surprises. Any stress that might have come due to the language barrier was alleviated due to her careful explanations and resolve to ensure we all understood each other. She has been so wonderful and patient with our newborn who wants to be held at all times. She is attentive to our newborn's needs, and takes good care of our baby. She plays with the baby and chats with her all day long. She is careful about the clothes that the baby wears, making sure they are soft without too many buttons and Nancy cuts out any rough tags. She even made special pillows for our baby so that the baby can be comfortable. Nancy is a wonderful cook and has adjusted dishes to our preferences. She makes amazing ribs and braised pork and fish. Her dumplings are incredible, steamed or pan-fried. She makes multiple different fresh dishes every day for all our meals - our entire family loves to eat Nancy's cooking. She is also in tune to what we enjoy and makes sure to cook more of that, such as noodles and vegetables. She also makes alot of hearty porridges and soups to help in my wife's recovery. It's been great having Nancy here and I would highly recommend her to any family."