Making Caregiving
More Transparent

"The nanny was extremely irresponsible. She agreed to everything at first, then casually backed out on the employer two months later. On July 28, 2026, we confirmed our intention to work together with her and discussed her start date. She readily agreed. She proactively suggested paying the deposit after getting vaccinated in September, and both sides agreed. On September 3, she submitted her vaccination record. We discussed the start date, and she said there was no problem. On September 5, she suddenly said she had to go to Singapore with her current employer and could not start work. We tried to persuade her to stay and even offered to pay more, but she simply stopped replying. If you are also considering Auntie Chen, be careful not to become her next backup option."

"Auntie Liao is very experienced and is careful and responsible in caring for both the baby and the postpartum mother. Overall, having her with us made us feel very reassured. Baby care Auntie was very patient and meticulous with the baby. Before the baby’s umbilical cord stump fell off, she carefully provided umbilical cord care; after it fell off, she also bathed the baby regularly. She consistently used plain water to clean the baby’s bottom, and the baby never developed diaper rash during the entire period. Postpartum care and meals Auntie took great care with the postpartum mother’s diet. She could help promote lactation and would arrange various herbal soups and postpartum confinement soups according to postpartum needs. Her cooking was delicious, while still being mindful of keeping meals light and nutritious, making them very comfortable to eat. Responsibility and cooking Auntie has a strong sense of responsibility and also enjoys researching cooking. In her free time, she would look at Xiaohongshu herself to learn new recipes and try her best to vary our meals. Although Auntie is from Guangdong, she also makes some northern-style flour-based foods very well, such as steamed buns, potstickers, and dumplings. She made them all from scratch, starting with preparing the dough, and they tasted great. Overall, Auntie Liao is experienced, conscientious, and responsible, and she is very attentive to both the baby and the postpartum mother. If you place particular importance on baby care, postpartum meals, and cooking, I think Auntie Liao is a very good choice."

"We are very grateful to the auntie for taking care of our whole family during this time. Overall, we were very satisfied with her, and we feel fortunate to have had her help during my postpartum confinement period. First of all, her cooking is truly delicious, and our whole family especially agrees on this point. The meals she prepared every day were varied, and the flavors suited us very well. She did not make postpartum meals overly bland or monotonous just because they were confinement meals. While taking nutrition and postpartum recovery into account, she was still able to make the food very tasty. Whether it was soups, stir-fries, noodles, or all kinds of home-style dishes, everything tasted great. She also adjusted promptly based on our eating habits. Sometimes family members would want to eat something, and if we mentioned it to her, she was always willing to make it. She really put a lot of care into cooking. Another thing that stood out to us was that she genuinely likes children. You could feel this from many small details in the way she cared for the baby every day. She did not simply treat caring for the baby as a job; she would patiently soothe him, hold him, talk to him, and observe his different states each day. When the baby cried or fussed, she was extremely patient and experienced. Many times, we could not soothe him even after trying for a long time, but once she took over, she could quickly calm him down or get him to sleep. She was also very gentle when talking to and holding the baby. It was clear that she truly likes children. Especially for first-time parents like us, we had no experience with many things at the beginning—for example, why the baby was crying, when he should sleep, how to burp him, how to hold him, and how to tell whether he was sleepy. She taught us a lot in our everyday interactions. She did not simply do everything herself; she also explained how we should do things. This was very helpful for us later when caring for the baby on our own. As for the baby’s daily care, she was quite skilled at feeding, burping, changing diapers, bathing, and putting him to sleep. She also paid attention to how much the baby ate, his sleep, and his daily condition, and she would tell us promptly if anything was different from usual. As the baby gradually grew and stayed awake for longer periods, she would interact with him instead of simply letting him lie there all the time. She was also very attentive in caring for the mother. In addition to cooking every day, she would remind me to rest, eat, and drink water, and she took on many everyday responsibilities for us during the confinement period. After giving birth, the body naturally needs time to recover. If I had also needed to care for the baby, cook, and handle all kinds of household matters myself, it really would have been exhausting. Having her with us during this time made things much easier, and allowed us to put more energy into physical recovery and learning how to be parents. In daily life, she was also a very hardworking person. She promptly organized and cleaned the baby’s things, and would proactively help wherever assistance was needed around the home. Living together for such a long time really tests how well people get along, but she was generally easygoing. We could communicate directly about anything, and she was willing to adjust according to our family’s habits. I think that, beyond experience and professional skills, the most important qualities in a postpartum nanny are a sense of responsibility and patience with the baby. After all, the baby is so small, and what parents care about most is whether they can feel at ease leaving their child in her care. After spending this time together, we could truly feel her affection and patience toward our baby."