Making Caregiving
More Transparent

"I’m very grateful to Auntie He. She truly is an especially outstanding postpartum nanny. She is always able to understand things quickly and get started right away, and her ability to adapt is especially strong. She quickly got familiar with the kitchen items in our home, and you can feel very at ease leaving many things to her. She works seriously and carefully, is highly efficient, and has strong execution skills. She always handles things in an orderly way, which makes people feel especially reassured and that she is reliable. Moreover, while staying busy, she is also especially patient with the baby and really knows how to take care of the baby. She was able to balance taking care of me and taking care of the baby very well. Her attentiveness and companionship with the baby let you feel a very natural sense of responsibility and love. Especially when it comes to cooking, you can truly see how much care Auntie He puts into it. The dishes she makes not only taste especially good, but also make people feel very warm, with a feeling of home. There are many people who can cook, but someone who can make every meal this carefully and thoughtfully is truly rare."

"It was only when we became parents for the first time that we truly understood that postpartum confinement is not something you can just “push through.” In the period after our baby was born, we were almost completely overwhelmed. We couldn’t tell day from night, and feeding, changing diapers, and soothing the baby to sleep all felt like tests. Especially in those first few postpartum days, the atmosphere at home was very tense. Everyone was exhausted, but we didn’t know how to adjust. Later, after Auntie Li came, the whole household gradually became stable. On her first day, she didn’t waste time on formalities. She naturally began arranging routines for both the baby and the mother. She handled everything very skillfully—when to feed, how to observe jaundice, what bath water temperature was appropriate, and how to reduce the baby’s startle-waking at night. What was most valuable was that she was very meticulous, but never made people feel pressured. When the baby cried, she could always quickly tell the reason; when the mother felt emotionally low, she would patiently chat and comfort her. Many problems we were encountering for the first time, she had already anticipated and taken care of, which helped us avoid a lot of unnecessary detours. What I remember especially clearly from that time is the sound from the kitchen every morning. She would get up very early to prepare postpartum meals. She paid great attention to soups, hydration, and nutritional balance, and would also adjust them according to the mother’s recovery. Our home finally no longer felt like a battlefield, and slowly regained a rhythm of daily life. Under her care, the baby was always doing very well, sleeping much more regularly and becoming stronger and sturdier. As first-time parents, we also gradually built up our confidence little by little through her guidance. In fact, what is truly important about a maternity nanny is not just knowing how to care for a baby. It is that when a family is at its most exhausted and most prone to anxiety, having an experienced and emotionally steady person by your side makes so many things feel much more reassuring. Auntie Li is exactly that kind of person. Serious, dependable, and patient; responsible toward the baby, and also very caring toward the mother. After spending time with her, she no longer felt like “a hired auntie,” but more like a trusted elder in the family. Looking back now, those hardest days really felt much easier because she was there. We are also very grateful that she accompanied us through such an important period in our lives."

"As first-time parents, we were almost completely overwhelmed caring for our baby while staying in the hospital, and over two days we slept only five or six hours in total. On the day we were discharged, both physically and emotionally, we were extremely fragile. At noon on the day I was discharged postpartum, Auntie Cai came to our home and quickly took over the baby's care, allowing me to officially begin 52 days of a reassuring and steady postpartum confinement period. When it came to caring for the baby, Auntie was extremely attentive to the baby's skin care and was also very good at observing the baby's condition and changes. Every day, she carefully recorded the baby's feeding times, schedule, and physical condition, and adjusted the milk amount in time based on the baby's reactions after feeding, trying to avoid overfeeding while ensuring normal weight gain. When the baby was a little over ten days old, the baby began to have gas and bloating. Auntie promptly proposed solutions, patiently tried different combinations of water and formula, and used warm compresses, tummy time, and massage to help the baby gradually get through this stage. When the baby was over thirty days old, Auntie also began gradually building sleep habits, and in the end successfully helped the baby sleep continuously for 5–6 hours, which also made things much easier for us first-time parents when we later took over the care ourselves. Auntie also placed great importance on early education for infants. She believed that even a newborn who has just come into this world can continuously perceive and learn through their eyes and ears, and she consistently integrated this idea into daily care. During our time together, Auntie always interacted, communicated, and played with the baby with a warm smile, a positive tone, and endless patience, allowing the baby to gain a sense of security and happiness through attention and companionship, and gradually begin to actively perceive and explore the surrounding world. In terms of my postpartum recovery, Auntie Cai also gave me a lot of help. Whether it was care during breast engorgement or adjusting postpartum meals and postpartum drinks, she carefully tailored everything according to my physical condition, making rest and recovery much easier for me, and my body gradually recovered as well. The 52 days passed in the blink of an eye. I am very grateful for the care and companionship Auntie brought during this time. I also hope that in the future she can continue to bring this patience and professionalism to more mothers and babies. Wishing Auntie all the best in her life and work ahead, and wishing her peace, happiness, and smooth success."