Making Caregiving
More Transparent

"We have been very happy with Xia Mei and the care she has provided for our son. She has been with our family from when he was 8 months old through 12 months, which was such an important period of growth and development, and she has been wonderful throughout. Xia Mei is very caring, joyful, and responsible. She pays close attention to his needs and is especially conscientious about safety and cleanliness. She is also someone who takes initiative when she notices a potential issue. For example, when our son was teething, he would often bite on the protective foam pads we had around the house. Xia Mei was concerned that he might bite pieces off and ingest them, so she actually hand-sewed fabric covers over the foam to make them safer. It was a small thing, but it really showed us how attentive she is and how seriously she takes his safety. She has also been wonderful at supporting his development and milestones. She is very engaged with him throughout the day and encourages him to explore, learn, and develop new skills. We have really appreciated having someone who is so attentive to both his day-to-day needs and his overall development. Xia Mei is also very responsive to us as parents. If we have a particular request or preference, she is always accommodating and respectful of what we want. At the same time, she has a lot of experience and has given us helpful advice and suggestions when she thinks something might work well for our son. I really appreciate that she shares her perspective without being pushy — she always respects our decisions and ultimately follows our wishes as parents. Beyond being a great nanny, Xia Mei is a genuinely lovely person to have in the home. She has a warm and joyful personality, communicates very well, and has been easy and pleasant to live with. Since she has been part of our household every day, this has been very important to us. We have really enjoyed having her around. Most importantly, I have been very pleased with the way she treats our son. She is affectionate, attentive, patient, and genuinely cares about him. We have felt very comfortable leaving him in her care and have been grateful for the support she has given our family. We would be very happy to recommend Xia Mei to another family. "

"Auntie Chen is a highly experienced and very caring postpartum nanny. She helped me through my confinement month, and I feel deeply grateful to her. After having an unsuccessful confinement experience with my first child, I came to understand the true value of a good postpartum nanny—Auntie Chen is one of those rare, exceptional ones. She truly loves babies. Every night, as soon as the baby cried, she would immediately get up to check on the baby. The baby felt very secure with her and even became quite dependent on her. She has extensive experience caring for babies: when the baby first came home, she monitored the baby’s jaundice every day; before the umbilical cord fell off, she carefully folded the diaper down to avoid the cord; and every time we went to see the pediatrician, she came along and provided the doctor with updates. Whenever the baby cried hard and we had no idea what to do, she was like an anchor that gave us peace of mind. Her care for me as a new mother was also meticulous and thoughtful. On the day she arrived, she began helping me with breast massage to clear blocked milk ducts. After they were cleared, I felt much more energized overall. My mother also said that my complexion looked much better. With my first child, because of improper diet and breast care, I had to keep going to a lactation consultant for blocked ducts. She boiled mugwort water every night for me to soak my feet in, and later in my confinement period, she also helped wipe my body with mugwort water. Every day, she also made different delicious meals for me. Thanks to her, our southern Chinese family got to eat freshly made dumplings and steamed buns. The confinement period is the most vulnerable time in a woman’s life. I hope everyone will have the good fortune to meet a wonderful postpartum nanny like Auntie Chen."

"We are very grateful to Sister Liang for helping us care for our baby during this time. She has extensive experience caring for babies and is very skilled at feeding, burping, changing diapers, bathing, and soothing the baby to sleep. She knows how to comfort a baby and handle all kinds of situations. When she was with us, we always felt reassured and at ease. After she left, it has been very difficult for us to find a maternity nanny of the same caliber. We would also often discuss with Sister Liang the various issues that commonly came up with other babies in moms’ groups. Sister Liang could always suggest solutions, and our own baby never had these problems, thanks to Sister Liang’s excellent care. In addition, Sister Liang is also a very good cook, especially when it comes to flour-based foods. Her steamed rolls, meat pies, and fried flatbreads are all especially delicious. My husband likes them very much. Wishing Sister Liang all the best in life and work! We hope to hire Sister Liang again when we have our second child!"