Making Caregiving
More Transparent

"Overall, we felt incredibly fortunate to be able to have Auntie Guo (Mia) with us. She truly loved our baby and took great care of our family. She was proactive and went above and beyond. She provided wonderful emotional support in addition to the usual excellent baby care. She was highly adaptable and can seamlessly integrate her approach with our family's needs and styles, including with helping to manage our grandparents' expectations. We would have loved to extend her longer but unfortunately for us the schedule was full. We highly recommend her and would love to have her come back when we have another baby. At the start of our search process, we felt comfortable after our initial interview with Mia. She was very professional, responded quickly and thoroughly, and answered our concerns directly. My wife chose her because she seemed to have more emotional intelligence (EQ) and more skills beyond basic baby care. My wife did the majority of the communication with her. Even though my mandarin is weak, I was still able to have conversations with her using translations app. Before she came to our home, we were in constant communication with her and she helped us get ready for baby's arrival and to think about the setup and process. When she arrived, she immediately took action to understand where everything is so she can care for baby right away. She made it very easy and manageable to go outside together (doctor appointments, grocery shopping, restaurants, beach, park, outdoor stroll, date nights, etc). I am a very particular person and I was appreciative that she is also very clean and organized. She worked with me with a lot of other things around the house. She was also creative with her cooking and was able to utilize all my cooking tools to try to make different things. I got to have fun and learn new things as well. At the end, my wife and I (and baby) were sad she was leaving us as we enjoyed having her in our home. We trust and respect Mia and want to thank her for her time with us. "

"As a first-time mom, I couldn’t find a suitable postpartum nanny at first. I had basically given up and was preparing to take care of the baby with my husband by ourselves. Unexpectedly, it felt like such a special stroke of fate that Sister Mei happened to have availability. Looking back now, I’m truly very glad we found her! If I had to summarize it in one sentence: if Sister Mei has availability, choosing her is absolutely the right choice! In terms of caring for the baby, Sister Mei’s childcare philosophy is very scientific and keeps up with the times. Sister Mei herself is also someone who loves learning; she would talk with me about the parenting lectures she listened to. For first-time parents like us, she not only took good care of the baby, but also gave us a lot of practical advice, helping us gradually learn how to care for the baby ourselves. During the postpartum confinement period, Sister Mei was very serious and responsible. She would basically set an alarm every three hours to feed the baby, and the baby’s height and weight both increased very well. She is also very experienced with issues newborns may encounter at different stages, including jaundice, hiccups, gas, and so on. In the first week after my baby was born, her jaundice was quite serious and she needed to use a blue light blanket at home. At first the baby was very uncomfortable with it. On the first night, Sister Mei almost didn’t sleep the entire night and stayed by the baby the whole time, making sure her little eye mask stayed on properly and didn’t let light through. She also thought of all kinds of ways to adjust the position of the blue light blanket so the baby could receive phototherapy in a relatively comfortable state. Throughout the process, she also gave us suggestions based on her own experience, while cooperating with our decisions to care for and observe the baby together. In the end, with Sister Mei’s attentive care, the baby’s jaundice came down smoothly, and we were truly very grateful. Besides the daily feeding, diapering, and basic care, Sister Mei also places a lot of importance on early exercises for the baby at different stages. She would practice visual tracking, sound tracking, tummy time, rolling over, and so on with the baby. She also often talked and interacted with the baby, played music for her, and took the baby outside to get some sun at appropriate times. Many people may just treat postpartum nanny work as a job, but from Sister Mei, we could genuinely feel that she truly likes babies and cares about them. In terms of personality, Sister Mei is especially easy to get along with. She is also very cheerful and full of energy. For a new mom who has just given birth and is recovering physically and emotionally, meeting a postpartum nanny who is cheerful, talkative, and emotionally stable is really so important. The emotional support Sister Mei provided was truly abundant. She often chatted with me and cared about how I was doing, which helped a great deal with my physical and mental recovery after giving birth. At the same time, her communication skills are also very good. She would communicate with us promptly about anything, and she really respected our thoughts. She would not force us to follow her way just because she had a lot of experience. Instead, she would offer suggestions, and then we would discuss together what approach was most suitable for the baby and our family. In terms of housework, Sister Mei has very high standards for cleanliness. Every day she would proactively tidy the kitchen, bathroom, and the room where the baby stayed until everything was spotless. Having her at home really made things much easier. As for cooking, she is even more organized and efficient. She would tell us in advance what vegetables and ingredients we needed to buy, and she would keep adjusting according to our tastes. Every morning, while the baby was sleeping, she would plan the meals for the day in advance and prepare all the ingredients that needed to be prepared. So even while taking care of the baby, all three meals were arranged in an orderly way. During the postpartum confinement period, she prepared postpartum water for me every day. Once my body could gradually begin taking nourishing foods, she would also prepare different kinds of soups and stews for me every day, and the meals she made were also very delicious. She did not mechanically follow the same menu every day. Instead, she would observe my physical condition and adjust the different dishes and soups according to my recovery. I found this especially thoughtful. In terms of caring for the mother, Sister Mei also gave me tremendous help. On the second day after she arrived, she helped me with lactation massage, and she also taught me different ways to breastfeed while lying on my side and while sitting up, allowing me and the baby to get in sync more quickly and helping me avoid many detours with breastfeeding. In daily life, she would also remind me to drink water and rest, and remind me not to get cold. For a first-time mom, having someone beside you who not only helps take care of the baby but also constantly keeps your body and emotions in mind really makes the whole postpartum confinement period much easier. Thank you so much to Sister Mei for taking care of me and the baby over this past month. She not only helped us get through the most chaotic newborn stage smoothly, but also helped me, a first-time mom, gradually find confidence and a rhythm. After spending this month together, what I feel most is gratitude and reluctance to part. I truly highly recommend Sister Mei. If we have the chance in the future, we will definitely work with her again. ❤️"

"As a first-time mom, I felt completely at a loss during the first month after giving birth. Fortunately, with Auntie Xiuqing’s attentive care, my baby and I both had a very high-quality postpartum confinement month! Auntie Xiuqing is extremely professional. Not only did she make delicious and nourishing postpartum meals, she also thoughtfully brewed wellness tea for me every day to help with recovery. When it came to caring for the baby, Auntie was very experienced and could accurately understand the baby’s needs and soothe the baby promptly. Especially with mixed feeding, Auntie was particularly professional—she could always anticipate the baby’s hunger cues in advance, prepare the milk ahead of time, and coordinate everything seamlessly. What is even more rare is that Auntie is highly proactive, notices what needs to be done, and handles things carefully and thoughtfully without us having to worry. She also adjusted flexibly according to our family’s needs. While taking care of us, she also generously taught us, as new parents, childcare knowledge."