Making Caregiving
More Transparent

"We were really one of the lucky ones [自拍R][自拍R]. The nanny happened to only have availability in April, and we just managed to get that slot. The rest of this year is already fully booked. 🍲 Cooking: truly in “feeding-a-pig mode” Every day she would start preparing around 5–6 o’clock. As soon as I came downstairs, there would be three big cups of postpartum recovery drinks ready. The baby would be in the growth chair listening to children’s songs, and the nanny would be calling out that breakfast was almost ready. While I was still eating breakfast, she had already started preparing lunch. Afternoon tea and dinner were all different every day, and every time it was a whole table full of food. As soon as I finished eating, she would ask if I was hungry again [汗颜R][汗颜R][汗颜R]. 🍼 Feeding & breast massage for clogged milk ducts Because I was delayed for a few days in the U.S., I already had severe clogged ducts, with two hard lumps like rocks. As soon as the nanny arrived at our home, she checked my incision and helped unblock my milk ducts and apply ointment. The pain during the process was really no less than contractions, but she was super professional. Every time she would end up sweating all over (standing behind me to massage), and after two or three days, I never had clogged ducts again. She also taught me the correct breastfeeding positions and how to avoid pain from the baby biting. At night, when I was in pain, I would pump and the nanny would feed the baby. The bottles and pump parts were always washed immediately and left there perfectly clean. 🧼 Cleaning: comfortable and reassuring She really loves cleanliness. Whenever I walked into the room, it always smelled nice. As soon as she finished cooking, she cleaned up right away, and the kitchen was always spotless. It just felt especially comfortable and reassuring to look at. 👶 Baby care Basically every day there would be: ✔ D drops ✔ Probiotics ✔ Face cleaning care ✔ Gas-relief exercises ✔ Massage ✔ Black-and-white cards ✔ Tummy time training ✔ Feeding schedule 💗 Emotional support: treating the baby like a little princess Every day the nanny gave the baby lots of emotional attention. Whenever she had time, she would talk to the baby and keep interacting. She said, “Little babies need plenty of emotional value.” 👗 Baby’s condition: visibly being raised very well The baby’s clothes were folded neatly and placed in the crib every day. Every day the baby had a sweet-smelling little face, a clean little body, and was visibly looking better and better—fairer, chubbier, and cuter. 🌙 Incredibly strong time management She was never idle, always going nonstop. Every time she ate, she finished in 5 minutes. Even when we told her to take her time, she still ate at lightning speed. Even when she showered, she would only do it after bathing the baby first. If I was breastfeeding, she still wouldn’t stop—she would go prepare my meal [爱心R]. The nanny smiled every day 🥹, spoke very directly, and was especially sincere. Whatever I asked, she patiently taught me. While taking care of the baby, she never played on her phone; basically she only used it to play children’s songs and white noise for the baby. Every time I went to find her, she was always available [石化R]. Even before she officially started working in our home, she kept checking on me—whether I might get clogged ducts, whether there was anything to watch out for with the baby. Because we were in Buffalo 🇺🇸 and had taken care of the baby ourselves with my mom and husband for 4 days, we truly realized how exhausting it is to care for a baby!!! After she came, I was genuinely happy! I really felt completely restored!! Both my baby and I were growing nice and plump~ She basically wouldn’t let me do any work and always said, “You’re in postpartum recovery. As long as I’m here, you should just relax and feel at ease!”"

"My first child was born in 2019, and my second child was born in 2021. Sister Kong took care of me during both postpartum confinement periods. To this day, I still remember the first time I had a video interview with her. I asked her, since my parents would also be there, what would be the best way to address her, because my parents were older than she was, and calling her “auntie” might not seem quite right. Sister Kong cheerfully said, just call her Auntie. After the video interview, my mom said, let’s hire this auntie. My mom said that from her voice and her face, she could tell she would definitely be a good auntie. In the end, we hired Sister Kong. Sister Kong is also my mother’s lifesaver. During my postpartum confinement, my mother suddenly had a heart attack (she had a long history of heart disease), and Sister Kong used her first-aid knowledge and experience to pull my mother back from the brink of death. This is a kindness that our whole family will remember for the rest of our lives. Afterward, we learned that Sister Kong came from a medical family background, but she was very humble and said she was a poor student. Sister Kong’s professionalism in baby care far exceeded our expectations. Her professional knowledge is solid and broad, and her love for babies truly comes from the heart, which made us feel very reassured. My second baby had very high needs right after birth. Sister Kong stayed up at night taking care of the baby, and during the day she still remained energetic while continuing to care for the child, and at the same time she also prepared all kinds of nutritious meals. We got along very well during our time together. Not only did I learn a lot of baby-care knowledge and practical hands-on methods, but I also felt how careful and loving she was toward the baby. She helped our baby develop a good routine, and her lactation massage skills were especially good, so with her help, breastfeeding went very smoothly for me. I never had any clogged milk ducts, and everything stayed clear the whole time. Every time before going to see the pediatrician, Sister Kong would prepare in advance everything we needed to bring. She would also carefully write down the issues she had noticed and remind us to discuss them with the doctor. She was very thoughtful and considerate. She is worth recommending to all expectant mothers who need a postpartum nanny."

"During this period, we are truly very grateful for the care you gave to our whole family 🙏 When it came to caring for our baby, you were very experienced and helped us get smoothly through the jaundice period and the fussy second month. Your daily care was also very meticulous, and we could feel how much heart you put into it. You also helped the baby gradually establish a regular schedule and feeding routine, which was especially important for first-time parents like us. As your service period was coming to an end, you patiently guided us through all parts of the daily baby-care routine, including bathing, basic care, and some simple early education, such as helping the baby do exercises and promoting gross motor development. All of this made us feel much more confident handling things on our own. In addition, our baby has now developed an adorable round head shape while sleeping, and details like this also show your professionalism and care. At the same time, during my postpartum confinement period, you also took very thoughtful care of me. The meals were nutritionally balanced, and you were very attentive to details like wound care and boiling herbal water for washing my hair. You also gave me a lot of help and guidance with breastfeeding, which made my overall recovery go relatively smoothly. Overall, during this time, your companionship and help allowed us to go from being nervous and at a loss in the beginning to gradually becoming more confident, and you helped us get through a very important stage smoothly. The childcare experience you accumulated both in China and abroad also gave us a lot of practical help and reference. Although we did have some different ideas on a few parenting methods, you were always willing to communicate and respected the opinions of both mom and dad, working with us to find a more suitable approach. We truly appreciated that! Lastly, thank you for everything you did during this time, and we wish you all the best going forward! [Hug][Hug][Hug]"