Jing Tao (陶晶)

Please avoid this maternity nanny, Tao Jing. The following is my genuine experience and evaluation as her employer from July 17 to September 19, 2026: I. Serious safety hazards 1. Improper co-sleeping and severe risk of compression: * What happened: When the baby cried after being put down and could not be soothed in the bassinet, this maternity nanny did not use appropriate soothing methods, but instead directly used extremely high-risk co-sleeping. * Risk of a safety incident: Nighttime monitoring repeatedly showed her arm and thigh directly pressing on the baby. The situation was extremely dangerous, and the employer had to rush over in the middle of the night to correct her. II. Negligence in professional skills and psychological pressure (PUA) 1. Lack of professional knowledge and psychological pressure (PUA): * What happened: When the new mother experienced severe pain while directly breastfeeding and pumping, this maternity nanny not only failed to provide professional guidance, but repeatedly made hurtful remarks and blamed the mother for being “too afraid of pain.” * What was actually going on: The baby was later diagnosed by a pediatrician and a professional lactation consultant with a tongue-tie issue (which has since been surgically corrected), and the mother had medical causes such as vasospasm. The maternity nanny not only lacked basic knowledge of breast care and breastfeeding, but also placed enormous psychological pressure on the postpartum mother at her most vulnerable time. 2. Slacking off and a serious lack of professional dedication: * What happened: During work, she was constantly on her phone, immersed in WeChat, watching videos, editing videos, and learning English. She even frequently used the employer’s massage chair for massages. * Reduced service: She was extremely perfunctory in basic postpartum care (after a vaginal delivery, she did not even provide wiping with mugwort water; hair washing with mugwort water happened only twice during the entire confinement period, yet she presented it as “special care”). Other than baby care, she did none of the basic household work. * False persona: She frequently posted photos and text on Moments about “caring for the baby with love,” while actually spending a large amount of work time promoting herself on social media. She was a typical “Moments-marketing” maternity nanny. III. Poor personal and food hygiene habits 1. Serious lack of food-hygiene knowledge: * What happened: When preparing postpartum meals, she put chopsticks she had used to taste food directly back into the main pot to continue stirring/cooking. Even after the family clearly reminded her, she continued to do so, creating a serious risk of saliva-related cross-contamination. IV. Lack of integrity and price fraud 1. Deliberately inflating the daily rate: * What happened: Taking advantage of the trust from a referral by a friend’s maternity nanny, she privately raised the originally agreed price (all-inclusive $370/day) to $414/day. On the day she left, she worked only until noon (including travel time), yet still demanded the full daily rate of more than $400. 2. Falsely reporting private-car transportation costs and refusing to refund the difference: * What happened: For transportation between Los Angeles and the Bay Area, she charged the employer $700 and claimed it was the price for a private car. Afterward, multiple mothers and local drivers confirmed that the actual round-trip price for this route was only $280–$300. * Bad attitude: The maternity nanny took advantage of the employer’s lack of information after childbirth to maliciously mark up the price (by about $400). After the employer raised objections, she still took a hard-line attitude and refused to refund the difference.

I highly recommend Auntie Tao. First, she is efficient and considerate of the new mother. She also takes meticulous care of the baby, always thinking one step ahead, and is very experienced. Several times when the baby was sick, her judgment was correct. I also had blocked milk ducts twice, and she easily resolved them with professional techniques without any pain. She is a wonderful person. After ten years in a foreign country, during the short 41 days we spent together, I felt the warmth of family. I ate very well throughout the entire postpartum confinement period, and with her help I regained my weight very quickly. After leaving confinement, I had almost no physical discomfort. When I occasionally encountered issues I did not know how to handle, she patiently guided me and shared her experience. She also respected the new mother's wishes and cared for the child in the way the mother felt was best. I hope this helps friends who need a patient, responsible, and experienced auntie.

Auntie Tao started working at my home at the end of September 2026. After these fifteen days of observation, we are satisfied with her caregiving performance. Regarding the three points in the 1-star review from October 5, I would like to share my own direct experience for other families’ reference. The following only represents her performance while working in my home. First, regarding family privacy and taking photos. During her work in my home, Auntie Tao’s actual practice regarding taking and sharing photos was: she asked for my consent beforehand, asked what could be photographed, and covered the child’s face in photos posted to Moments, as shown in Image 1. Therefore, in our experience, she respected privacy requirements. I have no basis to assess what another employer described, but “having absolutely no privacy boundaries” does not match my observations of her. Second, regarding her communication style and comments about employers. I would rather assess her based on how she communicated day to day and responded to caregiving requests, rather than judging her work performance by whether she was “grateful.” At my home, when we expressed concern about diaper rash, she used her experience to promptly prevent the baby from getting diaper rash, for example by giving the baby sunlight and applying cream. She also worked hard to help the baby gain weight. For example, my child weighed 3.35 kg at birth and dropped to 3.1 kg after seven days, with insufficient weight gain. Five days later, the weight had returned to 3.5 kg, meeting the growth target. As for whether she ever spoke negatively about another employer behind their back, I have no direct evidence and cannot judge. I only know that, in terms of our interactions, this differs from the description in the review. Third, regarding whether she was conscientious in caregiving and whether her behavior differed depending on whether my husband was present. At my home, her caregiving performance was as follows: when the baby cried, she responded immediately, put down her phone, and proactively cared for the baby, with no impact on caregiving. Based on these firsthand observations, I did not find any obvious difference in her work attitude when my husband was present versus absent. Her actual performance in our home made us feel reassured about her care. I respect that different families may have different experiences, and I also hope other families can see specific facts from different employers. The above is the firsthand experience I am willing to stand behind, for everyone to judge fairly. Also, Auntie Tao cooks very delicious food!

阿姨人特别好，能力强、脾气好、情商也高，带宝宝非常熟练，对孩子有爱心有耐心。除此之外，阿姨对产妇的照顾也很贴心，会关注情绪、讲讲小故事聊聊天，很多时候一句话就能让我放松下来，产后的一个多月心情一直很好。 除此之外，阿姨做饭也非常好吃，还特别喜欢创新和学习。 最重要的是，阿姨性格开朗有智慧，是个开心果，她在的这段时间，我们全家每天都很开心，家里气氛特别好。 很幸运在初为人父母时遇见这样的宝藏阿姨，如果以后有二胎，还想再请她，让她继续当宝宝的第一个朋友～

陶姐姐不仅有丰富的经验和娴熟的业务能力，更让人感动的是她对孩子的耐心和爱心。她总是温柔地和宝宝互动，时不时夸奖赞美，让孩子感受到满满的爱与安全感。陶姐姐的时间管理能力也非常出色，既能细致周到地照顾宝宝，又能高效地做出美味可口的饭菜，摆盘也很精致！她还精通通乳技巧，对婴儿护理的知识非常专业，并且始终保持学习的态度，不断提升自己。有她在身边，整个月子期间都过得轻松又安心，真心感谢陶姐姐的细心照顾！！！