Ying Han
3.2
Reviews9
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About me
【个人资料】 姓名: 韩英 年龄：52 岁 身高: 158cm 体重: 50kg 工作经验: 19 年 籍贯: 黑龙江省 一、自我评价 本人金牌月嫂韩阿姨拥有 19 年护理新生儿宝宝的经验，并以科学的方法满足产妇的需求，拥有高級月嫂证书和高級催乳师证书，是一个具有爱心、耐心、责任心的人，做事细心严道，更有着国内外多年的月嫂护理以及医院陪产的经验。有工卡、医疗保险、完成各种疫苗、体检报告，期待与您的合作。 二、教育经历 2017年 6 月 全国科技人才培养工程管理中心 高级催乳师 2017 年 3 月 人力资源和社会保障部教育培训中心 高级母婴护理师 2016 年 9 月 中国国家培训网 高级催乳师 2014 年 7 月 牡丹江市总工会 月嫂 2006 年 3 月 黑龙江省劳动和社会保障厅 母婴护理 1990.09-1993.07 职工大学 大专•工业会计 三、工作经验 2017.10-至今 美国加州 2013-2017 北京、天津、上海 2006.06-2013 深圳 从事有关手新生儿宝宝和产妇的护理工作，特别是对护理早产儿、双胞胎、试管婴儿以及代孕宝宝具有一定的专业技能和丰富的经验。 四、技能特长 •新生儿及产妇护理 •月子餐、催乳、通乳 •护理早产儿、双胞胎、试管婴儿等 •处理黄疸、湿珍、红臀、鹅口疮等 •观察宝宝的体温，大小便，睡眠情况，井能够帮助宝宝早期发展（抬头、视觉、听觉、触觉等）建立良好的周期规律
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Customer Reviews
3.2
7 reviews in the last 2 years
3 weeks ago·FREMONT, CA
Translated from Chinese·
I just saw her reply to other negative reviews—so ridiculous I could die laughing.
1. This maternity nanny made pumpkin millet porridge at my home without peeling the pumpkin. The first time she did it, I even asked why she didn’t peel it. She said the skin is nutritious and that this is how it’s always done. So when I ate it, I could only spit out the skin myself. Turns out it was just because the skin was too hard to peel. We were really too easygoing, and she really treats different employers differently.
2. Let me give everyone an example: the cooking helper at my home can make 200 dumplings plus three dishes and a soup in 3 hours starting from ingredient prep. People in the same line of work were speechless when they saw this nanny’s reply. Also, this nanny herself once said that defrosting only takes one or two minutes in the microwave, but now suddenly defrosting takes time again.
3. As for saying she doesn’t ask clients to write positive reviews and that clients write them voluntarily, I won’t say much. The Bay Area circle is only so big—everyone understands. This nanny also performs differently in each employer’s home: if she thinks the employer is easy to push around, she gets more slippery; if not, she behaves more honestly. When choosing a maternity nanny, everyone should still do more interviews and comparisons. Interviewing more people lowers the chance of ending up with a bad one.
3 weeks ago·FREMONT, CA
Translated from Chinese·
I found that I couldn’t reply to the previous message, so I can only post a new review.
1. This maternity nanny started testing from the very first day on the job, constantly using purchases to see whether the employer was easy to push around.
2. I don’t know what other maternity nannies’ schedules are like, but this nanny slept until at least 8 a.m. every morning, only getting up after the baby woke up. Then she would hand the baby to me for feeding before going downstairs to make breakfast. During the interview, the only thing I specifically asked her about was that our home has a second floor and that I needed the nanny to bring meals upstairs. She readily agreed that it was no problem. If she is older, feels that going upstairs is too physically demanding, lacks the stamina, and also has heart problems (she herself said that she often feels heart discomfort while working jobs), then she should stop working as a maternity nanny. I also don’t know how she calculated going up and down ten or twenty times a day. I only remember that many times when the baby was crying and needed a diaper change, we called for her upstairs and got no response, and even calling her phone got no response. In the end, my partner had to come up and change the diaper.
3. Maybe the nanny forgot what she was doing during all those phone calls downstairs every day in the first week? Did she also forget that every afternoon and every evening she was video calling her family? How does picking vegetables take two hours? But for someone who takes four or five hours to make just a little over 50 dumplings, maybe that’s normal.
4. Originally, I let the nanny being slick slide and didn’t make an issue of it, since she was recommended by a friend, and the baby didn’t have any major problems in the first week. So in the second week, I let the nanny sleep alone in a room with the baby. I even tolerated that she didn’t want full-room monitoring installed in the baby’s room, and I tolerated that she refused to feed under the camera. That was already a lot of trust, wasn’t it? A 7-day-old newborn with a jaundice level of 19 being fed only once every 5 hours at night—not because she overslept, but because “the baby sleeps a lot”—doesn’t it sound very unprofessional for a maternity nanny to say that?
5. I had breast massage/unblocking done three times, and every time she would stand by and remind me that one session normally costs 300 dollars or so. I don’t understand—if these are all service items already written into the contract, why emphasize it every time as if she were making some huge extra effort? Isn’t this part of her job responsibilities?
6. Once the nanny started taking care of the baby herself, she fed the baby after 4.5 hours the first night, 4 hours the second night, and 5 hours the third night. Doesn’t she understand that a baby with high jaundice needs frequent feeding and bowel movements? And she still says she didn’t do anything wrong? On the morning we terminated the contract, I told her that day would be counted as a full workday and that the remaining balance would be refunded or settled accordingly. Has she forgotten how she responded at the time? Her memory really isn’t great. She probably also doesn’t remember that when I was very worried about the baby’s jaundice, instead of reassuring me, she directly said that I had postpartum anxiety and that “pregnancy makes women stupid for three years.”
7. This nanny worked in my home for a total of only 12 days. From the way she replied, does she mean the baby had already started practicing lifting their head at 12 days old?
8. Writing this, I realize this nanny is not only slick but also malicious. She made mistakes and still argued back and shirked responsibility. Everyone, avoid her.
4 months ago·SAN JOSE, CA
二胎妈妈这辈子最后一个月子，由于没找好月嫂坐的稀碎。
和其他差评感受差不多，会在厨房待三四个小时视频打电话之类，最后做出来一荤一素。后面规定做饭时间后，人家也没有按照规定来，只是保证每天到点能吃上饭了。
会给月子娃多喂奶强行撑大胃，让自己多睡会儿。第一次晚上四个半小时才喂娃，第二次晚上我盯着时间四个小时把她叫醒喂娃，第三次晚上自己睡过去了醒来发现快5个小时了还没喂娃赶紧把月嫂叫醒。最夸张的是，她觉得月子里的娃5个小时不喂也没事，以前夜里都是间隔6个小时才喂。一直没想明白月子娃怎么能睡那么久，是不是低血糖被饿晕了，后来发现应该是被撑晕了所以可以快5小时不醒。
对产妇和宝宝极度没有爱心责任心，从不关心产妇产后身体恢复与健康，也不关心宝宝自己的作息规律，只是一门心思想赚钱。
另外押金2000，工资要求周结，第二周周五上午要求下户时，周五当天给她按照全勤算的，工资直接从押金抵扣，但是剩余270月嫂也理直气壮没退回来，人品堪忧。不到逼不得已月子期间都是能将就就将就不会让人轻易下户，太耗精力。但是这个月嫂会不断挑战你的底线。
韩英's response
您好，对于您给我的评价我有以下几点要说明：
①做饭
宝宝出院刚到家的时候，每家都是买很多食材，我以前开饭店喜欢把食材分装成一份一份放冰箱，做的时候方便拿取，这是不是需要时间呢，而且都是在宝宝睡觉时我抽出时间来做，冰箱里有以前冷冻的没分开的各种肉类我也得一份份的解冻分门别类。
您和宝宝住二楼，我都是在宝宝睡着或家人照看的时候下楼清理食材，只要宝宝一哭、拉臭、喂奶、拍嗝等，我就得马上上楼。一天上楼得十几二十多趟（年纪大的阿姨很愁楼上楼下跑）这样一来本来一餐可以做半小时四十分钟的饭菜就变成一个多小时，宝宝是二胎，要照顾大宝的情绪只能是我一直照顾小宝，后来您让我把小宝放在楼下，边做饭边看着。休息的时候我尽量睡觉能有精力更好的照顾宝宝，所以就在厨房摘菜的时候给家里人视频说话，难道这点自由都没有吗？
有的二胎宝宝在我白天做饭的时候家人不能帮我照看，我就在夜里第一觉先休息，第二觉宝宝吃完奶后去厨房准备第二天一天的三餐两点，还得在监控上看着宝宝～有时要拍嗝、有时要哄哭闹。准备食材看着时钟，如果饭菜简单的话得需要一个小时左右，肉菜焯水解冻就时间长一些，最长的时候将近两个小时，因为您不会做饭菜所以也不会计算这些时间：摘菜，洗菜，切菜，切好葱姜蒜，还要把这一份份饭菜装盘保鲜膜封好，再快的手法能快到哪儿去呢？我属于心细的那种人，比如打豆浆泡好的黄豆我会把坏的黄豆一个个挑出来怕有黄曲霉菌危害健康，这样一来也许会多浪费一些时间。
我以前是开水饺店的，第一次给您下了五十多个水饺，您和宝爸全部吃光，还说头一次吃到这么好吃的水饺，每顿的饭菜，我都是用尽心思为您去做。
②喂养
因为黄疸问题去了三趟医院，黄疸值 19 点多，医生说超过 20 就需要治疗，让我们回家晒太阳多喂养，过了两天去医院数值是十七八点多，后来又用了两天半时间降到 12，医生都说喂养得不错，我和医生说产妇嫌喂的多，医生在知道奶量后说可以的，是在正常范围内，宝爸就在旁边听着，在这个时间段的重点是降黄疸。
我和产妇说过白天 2.5～3 个小时喂一次，夜里 3.5～4 个小时喂一次都算正常，超过五六个小时容易低血糖这是个杠儿。刚出院回家时宝宝总哭闹您和宝爸不知道原因出在哪里，我来后发现宝宝是冷的睡不好觉，后来包着暖和了也就不哭闹了，后来又发现宝宝觉多，夜里吃饱了睡 4 个多小时，和您沟通后我就定闹钟 3.5～4 小时（一般情况下宝宝 3 个小时左右就会醒，听到他哼哼唧唧就赶紧起来，这也是月嫂的职业病，但发现宝宝觉多我会定闹钟）
③我给您通乳了很多次，还教您按摩手法，担心我走后您堵奶。
④价格方面，因为是朋友也是老客户介绍没有多收您，我都让您看过之前和后来的收费合同，因为我没有做错什么，是您提出的解约，还说扣除定金剩下多给我将近一天的工资就清了（很多时候您说过的话都不记得了，我提醒过很多次）
⑤我经常给宝宝说话，唱歌，看黑白卡，练抬头，做操，也经常和您一起聊天，您帮过我很多忙，我也很感激您
⑥您说我的人品堪忧，如果您需要的话，我的很多客户说了都可以为我作证
对于您的评价我只回复一次。我看到我们彼此都没有删掉对方的微信，如果有什么事情我们可以微信交流。
8 months ago·MIAMI, FL
韩英阿姨真的是宝藏月嫂，我宝宝37周就出生了，阿姨毫无推脱立刻来上户。宝宝出生的时候偏小，让韩英阿姨照顾的白白胖胖。阿姨对早教也很与时俱进，早早就开始给宝宝练抬头，锻炼手脚，给宝宝看黑白卡，陪宝宝说话，现在宝宝五个月大，医生都夸宝宝聪明硬实。
我给宝宝母乳喂养的时候经常堵奶，阿姨通奶的手法一绝，奶量也因此蹭蹭地往上长，要是没有阿姨在，我很可能坚持不下去。有一次我半夜堵奶疼的睡不着，阿姨二话不说夜里三点多给我通奶，一点怨言都没有。走的时候还教了我和我妈妈通奶的手法。
韩英阿姨性格开朗乐观，产后的日子感觉十分闭塞，外加老公还在出差，多亏有阿姨在，陪我聊天让我心态平和放松。阿姨做饭也十分美味，面食做的和餐厅水平一样，有时候要捎带着给我公婆做饭也毫无怨言。阿姨每天给我做好几顿加餐，沏养生茶，帮助我产后状态恢复的很好。真的非常感激产后的两个月有韩英阿姨在。
10 months ago·LOMPOC, CA
老油条的月嫂。为了逃避带宝宝,就在厨房一呆一下午。每天只做一顿简餐，要在厨房呆三个小时。雇主提任何关于养宝宝作息一类的建议要求，这个月嫂只会反驳你。为了自己多睡，拉长喂养时间，强行把月子里宝宝胃撑大，反正北美这边的月嫂都一边黑，其他小毛病， 手机不离手，耳机不离耳都是常规毛病了吧。
韩英's response
您好，您给我的评价我有以下几点要说明：
①做饭
您家里虽然说是简餐，也不是 30 分钟就能做好的饭菜。
一般来说我知道了产妇吃饭口味后都会自行斟酌安排，但知道了我做什么您都有自己的想法后我就每餐都和您请示。
您家人（宝爸和宝姥姥，刚开始说一位家属餐，后来宝姥姥来了我也没计较就一起做了）都喜欢吃我用韩国锅做的南瓜小米粥，两三天就要做一次，南瓜要用日本的大贝贝南瓜又硬又粉不好切还得去皮，想一想这得花多长时间去做。
因为您家人是北方人喜欢面食，包子、饺子、花卷、烙饼...这些都是浪费时间的，会做饭的人都知道这得需要多长时间
②喂奶
刚开始那些天几乎天天给您通乳，还教您和家人如何通乳，宝宝到什么时候吃多少都会和您探讨，商定好后都是按照您的要求去做，做饭都得问您呢，宝宝吃的奶量更得按照您的要求来了，再说监控一直都对着我。
③在这里要说一下摄像头的问题，说好了摄像头不对着我的床，可我经常看到您家人把摄像头对着我床的 1/3 处，我还去楼下的平板上看过好多次，我把摄像头角度往床外调，您家人过一会又给调过去，我们都心照不宣的用这股暗劲儿经常的调来调去，谁睡觉的姿势都不好看为什么要这样做呢，再说这是隐私吧，我查过加州的法律对这方面还是很严格的，我要是告您的话弄得都不好，再说我们还是老乡
④手机的问题
我从来没有抱着宝宝的时候玩手机，监控可以为我作证，但我在楼下做饭的时候是看手机，难道我不带宝宝的时候看手机也不行吗？事先和您说过每天我带着耳机是在听播报，谁给我来信息或打电话我都会听到，我也告诉过您如果在楼上叫我听不到，就在微信发简短的文字，我听到后马上上楼，在楼下做饭边干活边看监控里宝宝的情况，如果宝宝有哭闹打嗝我就赶紧跑上来安抚。
⑤有一次一个客户在问我您给差评是怎么回事，我一想可能就是您家里，因为这之前和各个家庭都沟通挺好的，我不太看网站的评价，下工了也没让客户给我写评价，都是客户自己在网上写，偶尔来网站搜索才会看到。
那个客户还说别的客户说了我各个方面情况也对比了您说我的情况，认为这可能是一种私愤吧。
我在每一家都实实在在的工作，不会说漂亮的话去讨好客户，客户提出的工作要求，我大都会尽力完成，只要是接触一段时间都会了解我的为人处事风格。对于您的评价我只做这一次回复。
last year·NEW YORK CITY, NY
韩姐来家里的两个月帮了我们很大忙， 生完小宝宝的两个月因为有韩姐在我们都休息得好心情也好。韩姐性格乐观积极，适应学习能力强，好相处，照顾宝宝周到细心。比如宝宝小pp红了一点点韩姐马上就会开始精心处理。宝宝醒着的时候都会和宝宝互动说话，宝宝很喜欢韩姐，经常哭着哭着韩姐抱过去就不哭了。韩姐照顾宝妈也尽心尽力，不仅每天把月子餐月子水都做好，在有朋友亲戚来家里探望的时候还会辛苦多做饭菜，临走之前还包了包子冻在冰箱里，让我们非常感动。
last year·CHARLOTTE, NC
韩阿姨真的超级棒，非常推荐！！我们产前曾找过一个月嫂，但是两周下来相处得非常不愉快，所以让她提前下户了；机缘巧合找到了韩阿姨，聊起来觉得合适，正好我妈妈快离开了，韩阿姨正好在纽约第二天就来救急，帮了我们大忙。阿姨做饭很好吃，特别符合我的北方口味，包子饺子烙大饼甜酥饼每天变着花样给我们做，一个人做饭很利落，厨房也收拾得很整齐。带宝宝也非常让我们放心，对宝宝要用的产品不管是美国的中国的都非常了解，经常给我们推荐好物，教我们怎么带孩子，对新手爸妈的帮助很大；韩阿姨很好的调整了宝宝的作息，阿姨在的时候宝宝每天吃得好睡得好，洗的干干净净，护理得都很好；在韩阿姨走后我们也能够快速接手，自己带也很顺利。最重要的是阿姨性格很好，沟通起来很顺畅，让家里的氛围很好，阿姨爱宝宝，能经常听到哄小宝宝的笑声。有韩阿姨的帮助的日子我跟老公都很舒心，都在说如果不是阿姨后面也有安排一定会多定些日子，下次有宝宝也要找韩阿姨！
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