我们非常庆幸能够请到张姐来照顾我们的家庭。如果将来有机会,我们一定会毫不犹豫地再次聘请她。张姐是一个非常可靠、专业、勤劳而且有爱心的人,我们一直都非常信任她,也完全放心把女儿交给她照顾。
张姐刚来我们家的时候,正好是我们非常困难的一段时期。我们的女儿出生后在新生儿重症监护室(NICU)住了10天,同时我太太也刚刚做完剖腹产,正在恢复身体。虽然那段时间宝宝还在医院,张姐暂时没有办法直接照顾宝宝,但她马上就主动寻找其他方式来帮助和照顾我们。她每天都会为我们准备新鲜、有营养的饭菜,让我们带到医院吃,同时也非常细心地照顾我太太产后的身体恢复。
最让我们感动的是张姐对我太太的关心和情感上的支持。我太太不会说中文,而张姐的英文也比较有限,但是张姐似乎总能很自然地察觉到我太太什么时候情绪比较低落、什么时候特别需要安慰。虽然她们当时才刚刚认识,而且语言也不通,但张姐会主动抱抱她、安慰她,或者只是在她身边陪着她。她不需要语言就能感受到别人的情绪,并给予温暖和支持。这份体贴和同理心,在我们人生中非常困难的一段时间里,对我们来说意义非常大。
宝宝回家以后,张姐也一直以同样认真负责的态度照顾她。我们的宝宝其实并不是特别容易带,她有比较严重的胃食管反流,后来晚上睡觉时还需要使用氧气。面对这些额外的困难和不断变化的情况,张姐从来没有抱怨过,而是非常配合地去适应宝宝的需要。无论发生什么情况,她始终把宝宝的安全、健康和舒适放在第一位。我们一直都觉得,无论遇到什么情况,都可以放心地把宝宝交给她照顾。
张姐也非常尊重我们作为父母的想法。比如我们想尝试一些不同的睡眠训练方法时,她一直都很愿意配合。当然,她也会根据自己丰富的经验提出自己的意见和建议,我们也非常重视她的想法。但如果最后我们的想法有所不同,她也会尊重我们的决定,并按照我们希望的方式来照顾宝宝。这一点让我们非常欣赏。
张姐的工作态度也非常难得。她总是在主动寻找可以帮忙的事情。即使我们自己在照顾宝宝,而且已经跟她说可以休息一下,我们还是经常会发现她在做饭、吸尘、打扫卫生或者做其他家务。其实这些事情很多我们从来没有要求过她做,也不认为是她主要的工作职责。她只是非常勤快,也真心希望尽可能地帮助这个家庭。
作为住家育儿嫂,张姐也非常好相处。她很独立、体贴,尊重我们的私人空间,而且总是尽量不给家里增加任何负担。虽然我的中文水平有限,我太太又完全不会中文,但沟通从来没有成为我们之间真正的问题。如果有什么没有听懂的地方,张姐总是非常有耐心地和我们慢慢沟通,需要的时候也很愿意使用翻译软件,直到大家完全理解彼此的意思。
最重要的是,我们能够感受到张姐非常认真地对待自己的工作,也真心在乎她所照顾的宝宝和家庭。她既有丰富的经验和非常专业、负责的工作态度,同时又是一个非常温暖、有同理心、勤劳的人。她不仅把我们的女儿照顾得非常好,也在我们刚刚成为父母、经历一段非常不容易的时期时给予了我们很多支持,让我们的生活轻松了很多。
我们真的非常感谢张姐为我们全家所做的一切,也会非常放心、非常真诚地把她推荐给任何正在寻找优秀育儿嫂或保姆的家庭。
We feel incredibly fortunate to have had Zhang Jie care for our family, and we would hire her again without hesitation. She is exceptionally dependable, professional, hardworking, and caring, and we trusted her completely with our daughter.
Zhang Jie joined us during a particularly challenging time. Our daughter spent her first 10 days in the NICU, while my wife was recovering from a C-section. Even though she couldn't yet care for the baby directly, Zhang Jie immediately found ways to support our family. She prepared fresh, nutritious meals for us to bring to the hospital every day and was extremely attentive to my wife's postpartum recovery. What touched us most was her emotional support. My wife speaks no Chinese and Zhang Jie speaks little English, but she could instinctively tell when my wife was struggling. Despite having only just met, she would comfort her with a hug or simply be there for her. Her warmth and empathy transcended the language barrier and meant a tremendous amount to us during a very difficult period.
Once our daughter came home, Zhang Jie approached caring for her with the same level of dedication. Our baby was not particularly easy—she had significant reflux and eventually required supplemental oxygen overnight. Zhang Jie adapted to every new challenge without complaint and always made our daughter's safety and well-being her first priority. We felt confident that we could trust her to take excellent care of our baby under any circumstances.
She was also very respectful of us as parents. When we wanted to try particular approaches, including different sleep-training techniques, she was always flexible. She would offer her own opinion based on her considerable experience, which we appreciated, but ultimately respected our decisions and was happy to follow our preferences.
Her work ethic is exceptional. Zhang Jie is constantly looking for ways to help. Even when we were caring for the baby ourselves and encouraged her to rest, we would often find her cooking, vacuuming, cleaning, or helping with something else around the house—none of which we expected or considered part of her primary responsibilities. She simply takes pride in being helpful and contributing wherever she can.
Zhang Jie was also remarkably easy to have living in our home. She is independent, considerate, respectful of privacy, and goes out of her way not to inconvenience the family. Communication was never a problem despite my Chinese being limited and my wife speaking no Chinese. Zhang Jie patiently worked through any misunderstandings with us and readily used translation apps whenever necessary.
Above all, Zhang Jie takes her responsibility for the families she works with very seriously. She combines professionalism and extensive experience with genuine warmth, empathy, and an extraordinary work ethic. She took wonderful care of our daughter, supported us through an unusually difficult beginning to parenthood, and made our lives considerably easier. We are extremely grateful to her and would enthusiastically recommend her to another family.